We strive to answer all inquiries in a timely manner and can better answer your questions if you provide as much detail as possible. All inquiries are answered promptly but please allow 48 hours for a response and make note of time differences (We operate on USA Central Time). In most cases, you will hear from us within a day. Our call center is open Monday-Friday 7am to 7pm Central time but you can order online 24 hours a day.

You can use this contact form to leave comments and suggestions. We want to hear from you!

Considering the volume of inquiries, however, most all customer inquiries will be handled through email communication as this allows us to respond more quickly. If you leave us a voice message, please be sure to clearly state your name, number and nature of your call so that we will be well prepared to help you. Rest assured that all communication will be answered in a timely fashion.

Did you read our frequently asked questions (FAQs) section? You may find the answers to your questions there.

De Novo Hair
P.O. Box 08374
Chicago, IL 60608
Tel. & Fax: 1-800-405-2823